Responding to an article I recently read in Inc.com magazine Steve Jobs Said Your Overall Happiness in Life Really Comes Down to Asking 4 Simple Questions Stephanie and I have raised 3 humans who are now 3 adults. All these…
Accumulated and Recognized- Everybody Wins!
It is quite interesting when something small becomes something big over time. I’m not talking about compounded interest though the results are quite similar. Or my rapidly growing middle, softer in time. I’m talking about reading 30 minutes to a…
Running with attitude – the right attitude
I ran cross country in high school. In my senior year I was the fastest runner, leading the team. If I knew then what I know today I would have been a better leader and ran even faster. Cross country…
New Gig – ACI Worldwide – Farewell TIS
So this is my last day at TIS (though I’m on Vacation) and my journey starts with ACI tomorrow morning with “Challenger Training” – then a week of sessions and keynotes and parties at the ACI Worldwide International Sales Conference.…
About.me – new online biography
So I’ve seen About.me in a few situations, usually among the people in my professional graph that are creative and technical. I finally put one together and it was an interesting exercise. I tried to take a different approach –…
My Finovate Presentation (Video)
Stood up there in front of 1,500 people – it was fun and though I wish I had remembered all my lines, it was worth it. I’m demonstrating for TIS an integrated part of multi-channel approach to capturing the necessary…
BOOK REVIEW: Greed was good – Relationships are better, and even more profitable in the long run
This is a repost of my Amazon Review of the book: The Human Brand by Chris Malone and Susan T. Fiske This is a great book about relationship management, marketing and business in today’s new multi-channel, multi-media world. But its so…
The customer journey experience in banking: HBR Article
Interesting article in the September issue of the Harvard Business Review: The Truth About Customer Experience by Alex Rawson, Ewan Duncan, and Conor Jones. The focus of the article to me is about how we have often focused on individual…