Stuff I have done and thought
I’ve watched the business-to-business , person-to-person, and account-to-account payments industry from an insider’s perspective over the last 20 years. Moving through time from commercial online banking, to retail online banking, to mobile banking, to digital banking – payments is…
The retail banking market has come out of the financial crisis with a new outlook on how to engage new customers and how to retain and cross sell others. The shift to omni-channel, multi-channel whatever is something that has been…
Some thoughts from this years TAG Fintech 2015 (Technology Association of Georgia). I’ll look back on my tweets to help me: Lots of great analogies during the final session about Bitcoin – in summary it seems that beyond the hype…
Stood up there in front of 1,500 people – it was fun and though I wish I had remembered all my lines, it was worth it. I’m demonstrating for TIS an integrated part of multi-channel approach to capturing the necessary…
I’ve been thinking a lot about how much Treasury Management has changed since I started in the business just over 25 years ago. Although I’ve been out of the game for at least 4 years, it seems that Lockbox (especially…
Two new financial services entities have come into the market recently: Moven.com and Simple.com.Simple started out as a credit card based mobile solution while Moven was the creation by the now famous Brett King who drove us all to sell…
Spent some time over the past two weeks at the BAI Retail Delivery conference in Denver and the TAG FintTech conference here in Atlanta. Recycling my brain, looking for new opportunities, building the network. BAI was the same as it…
I spent the day visiting with bankers, executives and vendor salespeople at BAI Retail Delivery 2013 – Denver, CO November 5-7. My take away? We are all continuing the transition from static web based information delivery to dynamic mobile content.…
Considering all of the conversations I’ve had with customers over the years about cross sell, multiple channels, touch points and technology investment the conversation always starts with “what should we do?” Be accessible with technology and with personality. Build the…
There was so much happening this week in the P2P world – people to people. There was the announcement that Square will be providing free P2P payments via email joining so many others in that market and the land grab…