Jim's Journal

Thoughts

Silicon Vally Secessionist Balaji Srinivasan is an arrogant ignorant brilliant chickenshit

I missed Srinivasan’s diatribe back in October 2013 and recently herd of it as the inertia builds among the newly rich people who build the stuff I sell. You can watch it here on YouTube I read a great article…

Medical Specialist Costs Rising? – Obamacare Short Term Answer, Long Term Nightmare

Back in October ago I wrote a rant about deadlocked congress and the rising cost of medical bills and how the insurance industry is only half the answer. I see on EOB’s how much the doctors are charging, and my…

Why Apple broke iWork and made it free. How MS Office on Mac is Better and why Apple doesn’t care right now

My thoughts on no mail-merge in the new iWork, Free iWork for new users, where is iOS and OSX coming together, and how we work is different now than how we did when integrated office software was created. I recently…

A few tidbits – #eBay simplifies Storefronts, #Snapchat turns down $3Billion, #Amazon.com and Drones – and we will all print in 3D someday

Interesting article about how Ebay is looking to go the other direction – physical storefronts to expand a company’s digital footprint.  The company has always been helping businesses to connect with customers but this is a great example of expanding…

BOOK REVIEW: Greed was good – Relationships are better, and even more profitable in the long run

This is a repost of my Amazon Review of the book: The Human Brand by Chris Malone and Susan T. Fiske This is a great book about relationship management, marketing and business in today’s new multi-channel, multi-media world. But its so…

Today’s Rant: Multi-Channel is not multi-technology or multi-cross sell; it has to start with the customer

Considering all of the conversations I’ve had with customers over the years about cross sell, multiple channels, touch points and technology investment the conversation always starts with “what should we do?” Be accessible with technology and with personality.  Build the…